Everything about Shortstay, in one place.

Shortstay is a Brazilian platform for renting furnished apartments for monthly, flexible stays. Specialized in short stays, it offers a digital experience that brings together the property search, booking, profile review, contract signing, payment and management of your stay.

More than renting apartments, Shortstay aims to offer a complete living experience, with a dedicated operations team and support from a single point of contact.

You choose a city, find a furnished apartment and select the period you want. Then you send your documents, wait for approval, sign the contract digitally and make the authorized payment.

Once confirmed, Shortstay organizes everything needed for your move-in and shares the check-in instructions.

Short stay, also written short-stay, is an English expression meaning a short or temporary stay. In real estate, it describes flexible accommodation and rental options, often in furnished apartments.

Shortstay is a brand specialized in this segment, with its own platform for monthly rentals of furnished apartments in Brazil.

Shortstay has its own identity, an official website at shortstay.com.br and an app for managing bookings and stays.

Shortstay® is a registered trademark, as identified on the company's official channels. For your safety, always use the official website and apps, and be careful with third parties who misuse the brand's name, logo or visual identity.

Shortstay is a platform specialized in flexible furnished rentals, with brokerage, administration and operations management services.

Unlike a traditional real estate agency, we combine digital contracting with support throughout your stay, including coordinating inspections, cleaning, maintenance and customer service.

Shortstay has an official website and app, digital contracts, identity verification processes and a team dedicated to running the properties and supporting customers.

Our team coordinates every stage of the booking and the stay, with preparation, inspection and maintenance processes. The property's condition, prices and rental rules are shown before you confirm.

No. Shortstay rents furnished apartments without the need for a traditional guarantor.

All bookings are subject to a profile and financial review. Depending on the plan and the booking conditions, a security deposit or another guarantee may be required.

No. Shortstay specializes in furnished apartments for temporary and monthly living, with its own rental contracts and conditions.

You have the independence of a residential apartment and the support of a team dedicated to your stay. Typical hotel services, such as a reception desk and daily cleaning, are not automatically included.

No. Shortstay offers flexible periods, usually from 1 to 12 months, depending on the property's availability.

You choose the period that suits you best and can request an extension later, subject to availability and approval.

Shortstay serves students, professionals, foreigners, remote workers, companies, families who are moving and anyone who needs to live temporarily in another city.

It is especially useful if you are looking for a furnished apartment, digital contracting and a more practical living experience.

The main difference is the living experience.

QuintoAndar works mainly in the residential rental market, with a model involving owners, tenants and contract administration. Shortstay works differently: you don't need to manage the relationship with the owner directly. Shortstay itself is your single point of contact.

Our team coordinates apartment preparation, inspections, cleaning, maintenance and support during your stay.

On top of that, the apartments are furnished, the contracts are flexible and the Shortstay+ plan includes essential bills and no security deposit, under its conditions.

With a traditional rental, you rent a property. With Shortstay, you get a complete living experience.

If you are looking for a furnished apartment for 30 days or more, Shortstay offers an experience specialized in monthly living, with centralized operations and its own support.

On Airbnb, the experience depends on the host or operator behind each listing. Cleaning, maintenance, communication and rules can vary from one property to another.

At Shortstay, your experience is coordinated by a single brand. Our team handles property preparation, inspections, cleaning before you move in and support during your stay.

With Shortstay+, you also get bills included, priority support and no security deposit under the plan's conditions.

Our goal is for you to worry less about the rental and enjoy more of the place you live in.

Airbnb operators usually manage listings and bookings on third-party platforms. Services, support standards and operating procedures vary from company to company.

Shortstay has its own platform, app, digital contracts and a structure dedicated to monthly living.

Our team looks after the properties from preparation to the end of your stay, including inspections, cleaning and operational support.

We are not just a listing on a booking platform. We are a brand responsible for the experience we offer.

Shortstay and Housi both offer flexible living solutions, but their properties, services, plans and booking conditions may differ.

At Shortstay, you get furnished apartments, digital contracting and a team that centralizes the operational management of your stay.

Our experience is built on predictability: knowing the prices, understanding the plan's conditions and having a single point of contact from the start to the end of your booking.

A traditional rental can involve a longer contract, buying furniture, setting up utilities and dealing with different suppliers.

With Shortstay, you find furnished apartments and more flexible periods, with digital contracting and centralized operations.

With Shortstay+, essential bills and certain services are already part of the plan, so you have fewer bills and contracts to manage.

For longer stays, Shortstay offers a residential experience, with furnished apartments, more independence and room to keep your routine.

Hotels offer their own hospitality services, which may suit short visits better.

Shortstay was built for people who need to live somewhere for a few weeks or months, combining the independence of an apartment with the support of a dedicated team.

Yes. Shortstay has its own team responsible for operations, bookings, customer support and coordinating the services related to the properties.

Our team follows inspection, preparation, cleaning, maintenance and issue resolution, with help from professionals and service providers when needed.

This allows us to offer a more consistent experience, with clear responsibilities and a single point of contact.

Inspection and preparation are part of Shortstay's operating procedures.

Our team coordinates checks of the property's condition, furniture, appliances and relevant items before handover, as well as preparation and cleaning before the new resident arrives.

The goal is to hand over an apartment ready for your stay, not just a key and an address.

Shortstay is your single point of contact.

If something comes up in the apartment, you can open a request through the official channels. Our team follows up and coordinates the next steps, including technical support when needed.

You don't need to negotiate with the owner for every request. Shortstay organizes the support according to the responsibilities and contract conditions.

Yes. The Shortstay+ plan was designed to offer a living experience with predictable costs and essential services included.

Depending on the property and the plan's conditions, the monthly price covers condo fees, IPTU (property tax), electricity, gas and Wi-Fi when available.

The plan also includes move-out cleaning, covered basic repairs and priority technical support. Damage from misuse and services not covered remain subject to the contract conditions.

Yes. With the Shortstay+ plan, there is no security deposit under the plan's standard conditions.

Instead of tying up money as a guarantee, you pay a monthly fee for the services included in Shortstay+.

Shortstay also offers the Standard plan, which uses a security deposit. Depending on the review and specific conditions, additional guarantees may be required.

Because we do more than connect people with apartments.

Shortstay brings together furnished properties, digital contracting, booking management, inspections, property preparation, coordination of cleaning and maintenance, and support during your stay.

An apartment ready to live in. A team looking after your experience. One brand at every step.

Because your stay deserves more than a confirmed booking.

At Shortstay, you find furnished apartments, flexible contracts, digital booking, property preparation and a team that follows your experience.

With Shortstay+, you also get bills included, move-out cleaning, priority support and no security deposit under the plan's conditions.

Our ambition is to offer the best flexible living experience in Brazil. We work to prove it in every apartment, every interaction and every stay.

The apartments come furnished, with the furniture, appliances and amenities described in each listing.

Exact items vary by unit. Check the photos and the apartment description before requesting a booking.

Many apartments have a kitchen with appliances and utensils for everyday use.

This varies by property. Check the listing to see whether there is a fridge, stove, microwave and other equipment.

Many properties include internet access, according to the features and conditions shown in the listing.

If you work remotely, make sure the apartment meets your connectivity needs.

Bed linen, towels and other household linen depend on the property.

Check the description and the list of amenities before booking, especially if you are arriving from another city or country.

Some properties have a washing machine inside the unit, while others have a shared laundry room in the building.

Check the apartment's and the building's amenities to see which options are available.

Yes. Some properties have parking or a garage.

The parking space may be included or charged separately, depending on the property and the building. Check the conditions before booking.

Yes. Some properties are in buildings with a gym, pool, coworking space and other shared areas.

Availability and access depend on the facilities and rules of each building.

Yes. The portfolio can include studios, one-bedroom apartments and larger units.

On the platform, you can compare size, location, number of bedrooms, occupancy and amenities.

The photos show the features of the listed property, but some decor items, appliances and details may vary.

The description, inventory and booking documents set out what is included. If you find a relevant difference, let support know through the official channels.

No. Air conditioning and other climate control equipment depend on the unit.

Check the list of amenities to see whether the apartment has the equipment you consider essential.

Shortstay works with monthly stays, usually from 30 days.

Some properties may require longer minimum periods. Check the conditions of the unit you choose before requesting a booking.

Yes. You can request a three-month stay, as long as the apartment is available and the booking is approved.

It is a good option for students, professionals on temporary projects and people moving to a new city.

Yes. Shortstay offers longer periods, including stays of six months or up to a year, depending on availability and the property's conditions.

Prices and rules are shown during the booking process.

The price depends on the city, location, property features, dates and length of stay.

To see the current price, choose an apartment and check the booking breakdown before you commit.

In general, condo fees and IPTU (property tax) are part of the monthly price shown by Shortstay.

Check the price breakdown and the contract conditions to see what is included for the property you choose.

Costs depend on the property and the plan you choose.

Shortstay+ includes essential bills under its conditions. On the Standard plan, some utilities may be subject to contractual limits, with any excess charged when applicable.

There may be an entry fee, a monthly service plan fee, a security deposit, parking and other applicable charges.

All amounts are shown in the booking breakdown and the contract documents.

The entry fee is a charge related to the initial contracting process and preparing your booking.

Its amount is shown before you confirm. Charging and any refund follow the applicable policy and contract.

The price can vary with the length of stay, dates and availability.

A longer period does not guarantee an automatic discount. Compare different lengths on the platform to see the conditions offered.

The prices and conditions for the contracted period are set in the contract.

Extensions, new periods, additional services and charges provided for in the contract may have different prices.

Choose the apartment, enter your dates and check the price summary.

Review the monthly price, fees, chosen plan, any security deposit and additional services. The contract sets out the conditions that apply to your booking.

Go to shortstay.com.br, choose the apartment, and select your move-in date and the period you want.

Then fill in your details, send the requested documents and wait for the review. Once approved, you can sign the digital contract and make the authorized payment.

You don't need to visit in person to request a booking.

The platform provides photos, descriptions and information about the properties to help you choose. In-person visits, when available, depend on the unit's operating conditions.

We recommend requesting your booking early enough to complete the profile review, contract signing, payment and access setup.

The platform may require at least four days between the request and the check-in date.

It depends on the documents provided and the profile and financial checks required.

Complete requests can be reviewed faster, but approval has no guaranteed fixed timeframe.

No. Sending a request does not automatically guarantee the rental or permanently block the property.

Confirmation depends on approval, contract signing, confirmed payment and meeting the booking conditions.

Yes. The review may consider identity, documents, income, financial history, profile information and internal security criteria.

Sending documents does not guarantee automatic approval.

Yes. Requests may be declined because of incomplete documents, inconsistencies, eligibility criteria, security risks or other conditions set out in the applicable policies.

When needed, we may ask for additional information.

Usually, a valid ID and proof of income.

Depending on your profile, a CPF, bank statements, additional documents and a selfie identity check may also be required.

Payslips, income tax returns, bank statements and documents consistent with your professional activity may be accepted.

The documents required depend on your profile and the result of the review.

Yes. Self-employed professionals can request bookings and send documents showing their financial capacity.

Bank statements, income tax returns and proof of earnings may be considered as part of the review.

Shortstay may ask for a selfie and identity verification to confirm who holds the booking and to prevent fraud.

Verification must be done through the platform's authorized channels, in line with the security and privacy policies.

The contract is made available digitally during contracting and can be sent by email.

After move-in, your booking documents can also be viewed in the app.

Yes. Shortstay welcomes foreigners looking for furnished apartments for monthly stays in Brazil.

Booking depends on valid identification, proof of funds, a profile review and meeting the applicable conditions.

The documents depend on your residency status.

For foreigners not resident in Brazil, a valid passport and a detailed bank history for the last six months may be requested, plus additional documents when needed.

A CPF is required to complete Shortstay's registration and contract steps.

Foreigners who don't have a CPF yet can follow the Help Center guidance to request one from the Receita Federal (Brazil's federal revenue service).

Yes, depending on the authorized payment method.

Foreigners without a Brazilian bank account can check credit card payment options, subject to eligibility, authentication and approval of the transaction.

Yes. A passport can be used as an identity document for foreigners, subject to validation.

A CPF, proof of funds and other documents needed for the review may also be requested.

Yes. Shortstay offers furnished apartments for university students, exchange students, researchers and postgraduate students.

Conditions depend on the review, the requested period and the property.

You can request a review and check which documents or guarantees are accepted for your profile.

Approval is not automatic and may require additional proof of funds or specific conditions.

Yes. Shortstay offers corporate housing for professionals on relocation, temporary projects and long business trips.

Contracting and invoicing conditions are set according to the company's needs and the operation's requirements.

Yes, subject to the availability of units and dates, and approval of the bookings.

Shortstay can review corporate requests to host different professionals or teams for a set period.

The booking must be linked to the authorized holder, with correct details and valid documents.

Corporate bookings and additional guests may have specific registration and validation procedures. Don't use other people's accounts or documents without authorization.

Yes. Shortstay's furnished apartments can suit professionals who work remotely and need to live temporarily in another city.

Before booking, check the internet, workspace and other amenities.

Payment methods may include PIX, boleto (bank slip) and credit card, depending on the booking stage, the plan and eligibility.

The authorized methods are shown on the invoice or the official payment link.

Card payment may be available for eligible customers, especially on the Shortstay+ plan.

It depends on the booking conditions and an internal review. Processing fees may apply.

As a rule, the first payment is made by PIX or boleto.

Other methods may require specific authorization, including for some international bookings. Check the options shown on your invoice.

Yes. When enabled, PIX is one of the payment methods Shortstay offers.

Use the QR code or the code shown on the official invoice link and follow the payment instructions.

International transfers and regular PIX transfers do not automatically replace the payment requested on the invoice.

To avoid unidentified payments, only use the options authorized on the official link. Foreigners can check whether card payment is available.

A declined payment does not confirm the booking or settle the invoice.

Check with your card issuer or use another authorized method. Some transactions require additional authentication, such as 3D Secure.

Late payments may incur a fine, interest and other consequences set out in the contract.

They may also prevent extensions from being approved, access from being released or certain services that depend on your account being up to date.

Shortstay+ is Shortstay's most complete service plan, designed for more predictable costs and convenience.

It includes essential bills according to the property's conditions, move-out cleaning, covered basic repairs and priority technical support.

The plan also waives the security deposit under its standard conditions and may allow card payments after the first invoice, subject to approval.

With Shortstay+, you pay a monthly fee for the service plan, which includes benefits such as move-out cleaning, covered basic repairs and priority support. Under the standard conditions, there is no security deposit.

With Standard, there is a security deposit, used to cover applicable costs, with the remaining balance returned after the stay ends and the final settlement.

It depends on the plan and the booking conditions.

Shortstay+ waives the security deposit under its standard conditions. With Standard, there is a security deposit, whose amount varies with the property and the period.

Specific situations may require additional guarantees.

On the Standard plan, the remaining balance is returned after move-out, the inspection and the settlement of any pending items.

The timeframe set in the policy is up to 30 days after move-out or after any pending invoices are closed, according to the applicable conditions.

No. The plan includes the basic repairs set out in its conditions, but damage caused by misuse, accidents and situations not covered may be charged.

Check the plan's benefits and exclusions before booking.

Yes, on the Shortstay+ plan, check-out cleaning is included under the contracted conditions.

On the Standard plan, the applicable cost may be deducted from the security deposit. Extra cleaning during the stay is a separate service.

Once your booking is confirmed and the registration and financial requirements are met, you receive the access instructions in the app or the official channel indicated.

The procedure may vary depending on the building and the property's access system.

Check-in is usually from 3 pm, but the rule that applies is the one shown in your booking or contract.

Access depends on completing the required steps and on operating conditions.

Early check-in depends on availability, the property's preparation and the building's rules.

Ask for it before you arrive. It is not granted automatically.

The instructions may include a digital code, a physical key, a tag or steps at the front desk.

The method depends on the property and is shared once access is released and the booking conditions are met.

Visitors depend on the building's rules and the booking.

Visitors may need ID or prior authorization. Unregistered occupants may not be allowed to stay, or may need to be registered.

Some properties allow pets, with specific rules and possible fees.

Check that the apartment accepts pets before requesting a booking, and review the building's rules.

No. Shortstay does not allow smoking inside the apartments.

Breaking this rule may lead to charges or other measures set out in the house rules and the contract.

Contact us through the support channel in the app and describe the problem.

When needed, send photos and information that help identify the issue. The Shortstay team will follow up and coordinate the appropriate service.

Regular cleaning is not automatically included in every booking.

Additional services may be offered depending on availability, the property's conditions and the plan you chose.

Yes. Guests must follow the building's rules, quiet hours and the rules for using shared areas.

Breaking them may lead to penalties under the house rules and the contract.

Use of shared areas depends on the building's rules and the access linked to the apartment.

Some facilities may require registration, booking or specific authorization.

Report it through the official support channel, ideally with photos and a clear description.

The team can assess the situation, check responsibilities and coordinate the necessary steps.

Yes. You can request an extension in the app or through an authorized channel.

Approval depends on the property's availability, a new review when needed, the contract conditions and confirmation of the applicable payments.

No. The apartment may be booked by another guest or unavailable for the new period.

We recommend requesting your extension early, within the deadlines Shortstay provides.

Not necessarily.

The extension price may vary with the length, dates, availability and the commercial conditions in place when you request it.

There may be an extension processing fee and adjustments related to the new period.

Applicable amounts are shown before you confirm, according to the booking conditions.

For an approved extension in the same property, the original entry fee is normally not charged again.

However, there may be an extension fee and other amounts specific to the new period.

We recommend requesting the extension before the move-out confirmation deadline, which is normally at least 10 days before the contract ends.

Approval depends on availability and an internal review. Requesting early does not guarantee a renewal.

Yes. You can request to cancel a booking that has not been contracted yet.

The financial conditions depend on the stage of the request, any services already provided and the applicable policy. Check the rules shown before contracting.

Yes, but there may be charges related to the entry fee, blocked dates or other contract conditions.

Check the cancellation policy and your booking documents before requesting.

Leaving early is subject to the termination conditions set in the contract, including possible penalties and non-refundable amounts.

Ask us to calculate the applicable conditions before you decide.

Check-out is usually by 11 am.

Confirm the specific time shown in your booking and follow the move-out instructions for returning keys, tags and remotes.

Yes. Shortstay requires you to confirm your move-out at least 10 days in advance, even when you leave on the final contracted date.

You can confirm in the app or through an authorized channel.

After you leave, the Shortstay team carries out or coordinates the property inspection to check furniture, appliances, cleanliness, items provided and any damage.

Any costs and adjustments are handled according to the plan and the contract. With Shortstay+, the cleaning and covered basic repair benefits apply under the service conditions.

Staying past the authorized time requires prior approval and may lead to additional charges.

Without a confirmed extension or authorization, guests must leave the property by the time set in the contract.

Shortstay offers furnished apartments in the cities served by the platform, including Curitiba and São Paulo.

Use the search to see the destinations, properties and dates currently available.

Yes. Shortstay offers furnished apartments for monthly rent in Curitiba, including options in neighborhoods such as Centro, Batel, Água Verde and others, depending on availability.

You can search properties and compare features and prices directly on the website.

Yes. Shortstay offers furnished apartments for monthly stays in São Paulo.

Check the platform to see which properties, neighborhoods and periods are available when you search.

Yes. Furnished apartments can suit professionals who need to live temporarily in another city without organizing a full move.

Before booking, confirm the internet, workspace and amenities you need.

Yes. A monthly furnished rental can be an alternative if you are moving or need to leave your home temporarily during a renovation.

Choose the period with possible changes to your plans in mind, and the availability of extensions.

Yes. Shortstay serves professionals who need furnished apartments during projects, relocations and work stays.

Companies can also ask about corporate solutions for employees and teams.

You can visit the Help Center at support.shortstay.com.br.

For questions about an existing booking, preferably use the support linked to your account or booking in the app.

Shortstay uses personal data for registration, bookings, contracts, payments, identity verification and security, among other purposes set out in the Privacy Policy.

Read the official policy to understand how data is processed, shared, stored and protected.

Yes. Owners interested in offering furnished properties can visit Shortstay's owners page.

Our team can assess the property's features and the management and operation options.

Start with the city and the dates you want.

Then compare location, monthly price, size, furniture, amenities and contract conditions.

Choose the option that best fits your routine and the length of your stay.

Yes. Shortstay was built so you can choose the property, send documents, go through the review, sign the contract and follow your booking through digital channels.

Confirmation depends on approval and completing the required steps.